FAQs2018-07-06T17:12:08+00:00

FAQs

What can I do after the Traineeship programme?2018-07-06T17:10:43+00:00

What do you want to do? We can help you with further education, apprenticeships, a Level 3 Diploma in Fitness Instructing and Personal training.

What do I get for referring my friend to the course?2018-07-06T17:10:22+00:00

A free Continuous Professional Development Course or £75 on completion.

Can you help me get into employment after I have qualified?2018-07-06T17:10:03+00:00

You are eligible to register for our impact and engagement days up to 12 months after finishing the course with us.

What happens if I lose my certificate?2018-07-06T17:09:43+00:00

We can replace it for a small fee.

When will I receive my certificate?2018-07-11T10:09:12+00:00

Within 2 months of completing your course.

What happens if I fail any exams?2018-07-06T17:08:44+00:00

Your tutor is able to refer you in order to be reassessed. All resits are free. And if there is anything you are struggling with, you are able to come for our support sessions.

Can I still do the course if I have a learning disability?2018-07-06T17:07:26+00:00

Of course, FFUK is committed to ensuring that people with disabilities, including those with learning disabilities, are treated fairly

How do I make a complaint?2018-07-11T10:08:54+00:00

Please refer to our complaints procedure at the bottom of our website.

Will you help me get into work?2018-07-06T17:06:18+00:00

Yes, we offer guaranteed job opportunities, including assessment days with some of the top gym chains in London. We also run Employability Skills Days twice a month in order to prepare you for the fitness industry and for your assessment days.

Do I get to work in a gym if I do the Traineeship programme?2018-07-11T11:56:04+00:00

Yes, we have connections with all of the top gyms around London including Fitness First, Pure Gym, Fit4Less, The Gym Group, Anytime Fitness, GLL, Energie Fitness, Nuffield Health, David Lloyd. So, during your traineeship work placement, you will be working in a gym.

Do you have any courses if I would like to further my fitness education?2018-07-11T11:56:57+00:00

Yes, we run Kettlebells, First Aid and Studio cycling courses every 6 weeks. For further information please email info@focusfitnessuk.com.

What if I have a friend who would like to do the course?2018-07-06T17:03:28+00:00

Ask your friend to contact us and should they enrol onto the course and they have opted for the Advanced Learner Loans and their loan is approved and the learners funding has been paid to your training provider you shall receive a £75 referral fee or a CPD or Level 3 First Aid at Work. Alternatively, should you have paid in full, you shall receive a £75 referral fee or a CPD or Level 3 First Aid at Work course.

How do I obtain my certificates?2018-07-06T17:02:57+00:00

Certificates are issued within 8 weeks of successful completion of your course, in addition to full payment of the associated course received by Focus Fitness UK Ltd.

For all certificates enquiries please e-mail our customer services department on customerservice@focusfitnessuk.com with your name, e-mail address, course start date and venue and postal address.

Is this qualification an internationally-recognised qualification?2018-07-06T17:02:37+00:00

Yes. UK qualifications are well-regarded all over the world, and where there is a national register of exercise professionals with an agreement in place for mutual recognition, Active IQ certificates should be recognised for those seeking employment abroad. However, this decision lies uniquely with the relevant country and their local jurisdictions. See EuropeActive and ICREPs for further guidance and information.

http://www.europeactive.eu

http://www.icreps.org

What identification do I need to bring on the first day?2018-07-06T17:02:13+00:00

UK residents must bring a valid passport or photographic driving licence to confirm their identity to the first day of their course. Non-UK residents must bring a valid passport only. For non-UK residents, a driving licence will not be accepted. No other forms of identification will be accepted. If you are not able to show a valid form of ID, you will not be able to start your course.

What if I am ill or have to miss a session?2018-07-06T17:01:11+00:00

By reviewing your timetable you can see what you have missed and read the relevant parts of the manual.  Support is also available from our support team to help you catch up.

Missing sessions may result in you finding it difficult to complete worksheets, theory exams or practical assessments. However, we do offer support sessions for our learners twice a week to help support our learners through their qualification.

Please note, day one of your course is mandatory2018-07-06T17:00:46+00:00

Focus Fitness would advise you attend sessions due to the intensively of the timetable.

Do I need to attend on every day of the course?2018-07-11T11:59:23+00:00

The course is very intense, so full attendance of the course is required to ensure you are able to complete to your best ability.  In the event of illness of emergency, we can provide work to catch up if necessary.

Will you help me to find a job?2018-07-06T16:59:38+00:00

Absolutely, we offer guaranteed job opportunities.

Is the course assessed?2018-07-06T16:59:17+00:00

Yes, by a variety of methods including multiple choice exams, practical work and observations. Have a look at the timetable to see when your exams would usually take place.

What Locations do you hold your courses?2018-07-11T11:58:40+00:00

We cover the whole of London. Our venues are in Enfield, Wembley and Vauxhall.

Will I pass the course?2018-07-11T12:00:39+00:00

To pass your qualification you will need to meet the required standards of the awarding body.  This will require commitment from you but we had an achievement rate of 97% last year, and with excellent quality of teaching, including a former Active Leisure Awards Tutor of the Year, alongside our weekly support sessions and online resources, you are put in the best place to achieve your qualification.

0208 920 2114
info@focusfitnessuk.com